At Event Furniture Sales we are committed to ensuring the confidentiality and security of the information you provide to us. To comply with legal requirements and to run our business effectively, from time to time it is necessary for us to collect certain personal information. This may include information such as your name, date of birth, contact details, credit card details, tax file number and any other personal information you may be required to provide to register or transact with us including via our website. Additional personal information may be required depending on the nature of your dealings with Event Furniture Sales.
We may collect your personal information directly from you or when you deal with us by telephone, letter or email; when you visit and interact with our website; or from other sources. If you choose not to provide us with your personal information, we may not be able to contract with you or provide you with the service, product or information you require.
We will collect your credit information from details included in your credit application and from your credit guarantors. When we’re checking your credit worthiness and at other times (including in relation to credit guarantee purposes), we might collect information about you from credit reporting bodies (such as VEDA). We base some things on the information we get from credit reporting bodies such as our credit summaries and credit scores. Information that we get from a credit reporting body or information we derive from such information is known as credit eligibility information.
Non-Personally Identifiable Information
Like most websites, every time you visit our website, statistical information may be collected in relation to your online browsing experience, but your personal details remain anonymous and we do not trace the source back to you. Examples of this type of information include:
• the type of Internet browser you are using;
• the screen size of your device;
• the computer operating system you are using;
• your computer’s IP address;
• the web page or search query that referred you to our website; and
• the pages you view while on our website.
We collect this information to provide you with an enhanced website experience, for marketing and reporting purposes, and to allow us to tailor our communications.
• recognise you when you come back to our website;
• customise our website for an enhanced shopping experience for you;
• enable you to make purchases through our website; and
• provide relevant information to you via third-party channels.
You are able to opt out of the majority of this data collection by accessing https://tools.google.com/dlpage/gaoptout/ from your browser. You may also be able to turn off tracking via your current browser, where available.
Where we receive unsolicited personal information about you, we will check whether that information is reasonably necessary for our functions or activities. If it is, we’ll handle this information the same way we do with other information we seek from you. If not, we’ll ensure we do the right thing and destroy or de-identify it.
Your personal information will only be used for the purpose for which it was intended (unless you have consented to the information being used for a secondary purpose) or as part of our normal operations including product supply/delivery, billing/administrative purposes, warranty related, training staff, risk management, undertaking planning/analysis and any other purpose for which you have given your consent.
We may include your personal information in a database compiled by us for use in any direct marketing by us or running competitions and other promotions. These activities may be conducted via mail, telephone, SMS, email, or any other electronic means. If you do not wish to receive such material you can opt-out through any opt-out mechanism contained in any marketing communication to you.
In addition to the ways for using personal information mentioned above, we may also use credit information to access your credit application and assess the risk of a guarantor being able to meet their obligations.
The information you provide may be disclosed within Event Furniture Sales and to persons who have a contractual arrangement with Event Furniture Sales, including employees, agents, suppliers, contractors, lenders, solicitors, accountants, insurers, warranty providers, credit providers, and other individuals or companies who assist us in providing products or services or who perform other functions on our behalf (for example any third party assisting with mail outs, customer enquiries and product orders, deliveries, repairs and warranties). Information will not be disclosed beyond this group of people unless you have given your consent, or unless required or authorised by law (including in connection with any legal proceedings or prospective legal proceedings and in order to establish, exercise or defend its legal rights).
The information you provide is not likely to be disclosed to any overseas recipient.
Event Furniture Sales stores your personal information in different ways including in paper and electronic form. We take all security measures reasonable in the circumstances to protect your personal information from loss, destruction, misuse, modification or disclosure. Access to your personal information is limited to those who specifically need it to conduct their responsibilities but, as far as permissible under law, Event Furniture Sales accepts no responsibility for the unauthorised use of personal information held by it.
The personal information will be destroyed or de-identified when it is no longer useful or it is unreliable and cannot be corrected.
5. Accuracy and Access
We will take reasonable steps to ensure that the information we hold about you is accurate, complete and up to date and ask that you let us know if you believe the information to be otherwise. You can request details of any personal information Event Furniture Sales holds about you and advise us if it is inaccurate, incomplete or out of date. However we’re not always required by law to give you access to your personal information and the exceptions differ in relation to credit eligibility information. If we can’t provide your information in the way you’ve requested, we will tell you why in writing. If you have concerns, you can complain. See “Contact Us”.
You represent to us that where you provide personal information to us about another person, you are authorised to provide that information to us, and that you will inform that person who we are, how we use and disclose their information, and that they can gain access to that information.
6. Contact Us
If you would like to know more about how the information you are providing will be used or would like to know how you can access the information, seek correction of it, or make a complaint about how we are handling your personal information, please contact our Privacy Officer as follows:
Event Furniture Sales Pty Ltd
Location: Level 3, Suite 39, 1060 Hay St West Perth WA 6005
Phone Number: (08) 9296 1885
If we refuse your request to access or correct your personal information we will provide you with written reasons for the refusal and details of complaint mechanisms. We will provide our response within 30 days of your request. In the event you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.
* In this Policy, “Event Furniture Sales” means Event Furniture Sales Pty Ltd (ABN 82074515263) (collectively referred to as “our”, “us”, “we”).